Hertz Utilizes IoT to Connect Rental Cars, & looking to add Orange Business Services’ Datavenue internet of things service, also known as IoT, to its 24/7 keyless rental services. The technology will keep an eye on vehicle fleets, lower its expenses and provide a more fitting experience.
So far, Hertz’s 24/7 service is accessible in many countries in Europe, including the United Kingdom. The service allows employees who have corporate clientele access to a vast basin of connected vehicles. Cars can be reserved either over the phone, on the internet, or by using their mobile app.
Individuals can also access the service through different retail sources with chains such as B&Q, Ikea, and Costco. Now, customers have the option to rent box vehicles by the hour so that they can bring home their purchases without renting a trailer.
Hertz says that the new service brings savings and improvements to their customers. The company would like to enhance this service even further for their users.
The company plans to utilize Orange’s modular IoT and analytics platform, Datavenue, to issue voice services for the vehicles used by Hertz. IoT will allow customers a direct line to their contact center. So far, the company has been using a local operator to distribute in-vehicle SIM cards.
Fabrice Genty, senior director of operations for Hertz, says the company is constantly transforming to reflect the changing demands. He says that Hertz’s collaboration with Orange Business Services is an excellent step.
So far, Orange has 11 million active venues with connections to the Datavenue service. The venues are across varying sectors, such as healthcare, small cities, manufacturing, along with automotive.
The senior vice president of Europe, Russia, and the CIS at Orange Business Services, Anne-Sophie Lotgering, believes that IoT technology and its affiliates open doors for ground-breaking services in the future. She says that by working with an innovative company like Hertz, they show customers their expertise.